{"id":2569,"date":"2021-11-18T08:31:54","date_gmt":"2021-11-18T13:31:54","guid":{"rendered":"https:\/\/dev.communicationweb.ca\/docs\/guide-pour-acomba\/depanage\/pas-dusager-en-session-de-travail\/"},"modified":"2022-04-19T14:52:29","modified_gmt":"2022-04-19T18:52:29","slug":"pas-dusager-en-session-de-travail","status":"publish","type":"docs","link":"https:\/\/commerce-electronique.ca\/docs\/guide-pour-acomba\/depanage\/pas-dusager-en-session-de-travail\/","title":{"rendered":"Pas d&rsquo;usager en session de travail"},"content":{"rendered":"\n<p>Ce message signifie que le mot de passe ou l&rsquo;usag\u00e9 entr\u00e9 dans l&rsquo;application sont incorrects. <\/p>\n\n\n\n<ol><li>Depuis l&rsquo;\u00e9cran d&rsquo;accueil de l&rsquo;application, cliquez sur configuration<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"454\" height=\"242\" src=\"https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2021\/12\/Bouton-configuration.png\" alt=\"\" class=\"wp-image-2971\" srcset=\"https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2021\/12\/Bouton-configuration.png 454w, https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2021\/12\/Bouton-configuration-300x160.png 300w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/figure>\n\n\n\n<p>2.  Cliquez sur configuration dans la section POS. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"439\" height=\"587\" src=\"https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2022\/01\/Ecran-de-config-Acomba-2.png\" alt=\"\" class=\"wp-image-3522\" srcset=\"https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2022\/01\/Ecran-de-config-Acomba-2.png 439w, https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2022\/01\/Ecran-de-config-Acomba-2-224x300.png 224w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/><\/figure>\n\n\n\n<p>3.  V\u00e9rifiez et entrez \u00e0 nouveau l&rsquo;usager et le mot de passe. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2022\/01\/Configuration-Acomba-Usager-mot-de-passe.png\" alt=\"\" class=\"wp-image-3517\" width=\"624\" height=\"617\" srcset=\"https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2022\/01\/Configuration-Acomba-Usager-mot-de-passe.png 624w, https:\/\/commerce-electronique.ca\/wp-content\/uploads\/2022\/01\/Configuration-Acomba-Usager-mot-de-passe-480x475.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 624px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Si le probl\u00e8me persiste, vous pouvez<\/strong> <strong>obtenir de l\u2019assistance technique en ouvrant un\u00a0billet de support.<\/strong><\/p>\n\n\n\n\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 21674118,\n\t\t\t\t\t\t\t\tformId: \"1e6d52b5-8af3-425f-9658-f3ddc3f0a3a4\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1714344060000-2767869793\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1714344060000-2767869793\"><\/div>\n","protected":false},"featured_media":0,"parent":2473,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pas d&#039;usager en session de travail - Synergy E-Commerce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/commerce-electronique.ca\/docs\/guide-pour-acomba\/depanage\/pas-dusager-en-session-de-travail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pas d&#039;usager en session de travail - Synergy E-Commerce\" \/>\n<meta property=\"og:description\" content=\"Ce message signifie que le mot de passe ou l&rsquo;usag\u00e9 entr\u00e9 dans l&rsquo;application sont incorrects. 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